Terms & Conditions

Terms & Conditions

The Curator Terms and Conditions. Please read carefully the Terms and Conditions before placing an order. By visiting our website and placing an order you accept our Terms and Conditions. The Curator is intended for users who are 18 years of age and older.
All products displayed in this website are sold subject to our Terms and Conditions set out below. Nothing mentioned in these Conditions affects your statutory rights.
In these Terms and Conditions, the words and expressions below have the following meanings:
‘Conditions’ means these terms and conditions.
‘Product(s)’ means any Curator products.
‘Service’ means any service supplied by The Curator UK.
‘we’, ‘us’, ‘our’ means The Curator UK.
‘Seller’ means The Curator UK.
‘you’, ‘your’ means the customer.
‘Buyer’ means the customer.

The Curator offers this website including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Orders
Your order becomes binding as soon as we have accepted it. All orders are subject to availability.
We recommend that when ordering wallpapers that advice is sought from a professional decorator. We do not take responsibility for over or under ordering of wallpaper.
You are responsible for checking and confirming that you are satisfied that all details and aspects of your order are correct and suitable for your requirements and specifications including without limitation measurements, dimensions, product features, access and delivery.

All goods are despatched suitably packaged for transit purposes only. If goods arrive damaged they must be signed for as such and contact made to our customer services within 72 hours.
We do not take responsibility for goods that have been damaged after delivery as a result of poor handling or storage. We reserve the right to refuse supply of products or services to any individual or company.
Any additional orders as a result of under ordering will be treated as a separate order and cannot be added on to previous orders. The Curator recommends, due to the exclusivity and small print runs, if you are working within very close measurements that you purchase an extra roll. This will prevent any delays in completion or missing out on your required batch number if you need to order more later. This roll can be returned by courier at your own cost if not used, and is undamaged and unopened. 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


Terms of Sale
All orders that you place on the Website will be subject to acceptance in accordance with these terms and conditions.
The following is required to create a contract between you and us:
Please follow the simple onscreen instructions taking you through the process of placing an order on the website. You place the order for your products by pressing ” Checkout” on the “Review Your Order page”, and in doing so you offer to buy the goods at the prices indicated as well as any applicable delivery charges.
An order acknowledgement email will be sent to you detailing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by The Curator UK.
The acceptance of your order and the completion of the contract between you and us will take place on payment of the products unless we have notified you that we do not accept your order or you have cancelled it. Once we have accepted your order and it is paid for in full it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by us will occur if the ordered product/s is out of stock or unavailable, if we identify a pricing or product description error or are unable to obtain authorisation for your payment. Regarding out of stock products you will be contacted by customer service and informed of stock availability and new delivery date.

We reserve the right to withdraw any products from this website at any time or remove or edit any information on our website. We will not be liable to you or any third party by reason of our withdrawing any product from our website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

To be eligible to purchase products on this website you must be over 18 years of age, register by To be eligible to purchase products on this website you must be over 18 years of age, register by providing your real name, phone number, email address, payment details and other requested information also provide a valid delivery address and a valid credit or debit card issued by a bank acceptable to us.
If you are purchasing from a country within the European Union, we will add VAT at 20%.

Ownership

The Website is an official website of The Curator UK and the copyright and the database rights are owned by The Curator UK.
You acknowledge and agree that the material and content contained on the Website is made available to you for your personal and non-commercial use and that you may only download such material and content for the purpose of using the Website to a single personal computer. Furthermore you acknowledge and agree that any other use of the material and content of the Website is strictly prohibited and you agree that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of material and/or content from the Website without our written permission and is a violation of our intellectual property rights.

Standard Wallpaper, wide width Wallpaper and Murals
Weights, dimensions and descriptions of Wallpaper given by us to you for any purpose are stated in good faith but are approximate only and will not form part of any contract with you nor bind us in any way. We reserve the right to withdraw, or amend, the specification of any goods and pattern without further notice to you.
Wallpapers ordered in excess can be returned only if in a sellable condition and unopened to The Curator UK., 95, Station Rd., Marple, Cheshire SK66NY. Within 28 days and at the buyers expense.
Any shortfalls in quantities of rolls are the sole responsibility of you the buyer. It is important to note The Curator recommends, due to the exclusivity and small print runs, if you are working within very close measurements that you purchase an extra roll. This will prevent any delays in completion or missing out on your required batch number if you need to order more later. This roll can be returned by courier at your own cost if not used, and is undamaged and unopened. The cost of this purchased roll will be refunded. If stock is not available to complete your quantity order of the same batch please allow 14 – 21 days for your order to be printed and processed.

Standard wallpapers are sold by the roll approximately 52cm by 10m unless otherwise stated. Other sizes available on our site are 70cm by approximately 10m length. Murals are 70cm wide by approximately 9m length.

Paper Hanging
Please consult The Curator website for hanging instructions and a visual reference prior to installation. Any Wallpapers that are hung in the wrong direction or repeated incorrectly are the responsibility of the buyer. All surfaces must be properly prepared, if in doubt consult a professional decorator. All our wallpapers are Paste the Wall products, therefore the wall should be pasted, not the paper. We accept no responsibility for papers that are not hung correctly.
Precise colour matching cannot be guaranteed between different batches. If re-ordering to match an existing product you must include the batch number. The Curator recommends due to the exclusivity and small print runs, if you are working within very close measurements that you purchase an extra roll. This will prevent any delays in completion or missing out on your required batch number if you need to order more later. This roll can be returned by courier at your own cost if not used, in a sellable condition and unopened.
The information given in our specifications or technical / hanging advice, whether verbal or written is for guidance and is given in good faith but without warranty, as site conditions and levels of skill in application are beyond our control. We can accept no liability for the performance of the products arising out of such use, beyond the value of the goods supplied by us.
We make every effort to display as accurately as possible the colours of our products that appear on our website.
However, due to variations in monitor display, we do not guarantee our website display of colours will be accurate. We recommend ordering a sample of the wallpaper you are interested in.
Samples can be ordered from The Curator website.

Cancellations and Returns
When returning Products, please return them to us within 28 days of receipt with proof of purchase.
Please take care when handling the products and return wallpaper rolls unopened, unused and in their original packaging. Please return wallpaper in original packaging along with your RETURNS FORM.

The transportation costs concerning products returned to us are the responsibility of the client. We recommend you to use a courier service which allows the tracking of the package in order to avoid any problems concerning the possible loss/ misplacing of the products.
Please note that we are not liable for any loss or damage to any returned products in transit and as such, we recommend that you return any products through and insured recorded delivery service.
If returned products are lost or damaged in transit, we reserve the right to charge you.
Please return to:
The Curator UK 95 Station Rd., Marple, Cheshire SK66NY. Please retain a certificate of posting as proof of postage.

Delivery
Once an order is placed it will be dispatched within 48 hours excluding weekends and public holidays, unless the ‘lead time’ states otherwise. We operate a next day delivery for UK though this may vary depending on postcode and access. We shall not be liable for delays and/or failures in delivery if we cannot gain access to the property. Delivery dates are not guaranteed but we will do our utmost to ensure goods are delivered within the stated date or soon afterwards. If you have not received your order within 7 days from placing your order please contact our customer service team to investigate the non-arrival.

Damage in Transit
All goods are despatched suitably packaged for transit purposes only. If goods arrive damaged they must be signed for as such and contact made to our customer services within 72 hours.

Product Use
All of our Wallpapers are designed for interior use only. It is the buyer’s responsibility to ensure that the product is fit for purpose for the end use. Please check before decorating that all product descriptions, colours, characteristics match your order. Also check that the batch numbers of the rolls are the same.
Every effort is made to ensure that the products we supply correspond as closely as possible to the samples displayed online, but there may be  slight variations. No responsibility can be accepted for these variations, on our wallpapers the shade may vary slightly from one print batch to another.
It is important when ordering rolls of the same design and colour that all the batch numbers match.

Prices
Prices include VAT for UK orders and exclude delivery charges unless otherwise stated.
All prices are correct at time of publishing but may change due to inadvertent administrative errors or circumstances beyond our control, such as any variations to the rate of VAT.
All the prices on our site are inclusive of any applicable UK VAT. Where you have requested delivery to a UK or EU address, the price paid for your wallpaper will include UK VAT, and UK VAT will be shown on your VAT receipt. VAT is not charged on orders placed outside of the UK and the EU, however the price paid by you for the Products will remain the same as shown on the Website. For some countries import duties, taxes or associated charges may be charged at import, please check with your own authorities.
The Curator is not responsible for any import duties for International shipments.

Payment Methods
You may pay using, Visa, MasterCard, Apple Pay, Google Pay, BACS, SEPA, through the Stripe secure gateway. You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. All card payments are processed for you by our credit card acquirers for a fee included in the cost of your purchase. We do not take additional fees for varying payment methods, we do not accept cash. If refunds are made they will be made in the method they were received.
We shall take all reasonable precautions to keep the details of your order and payment secure, except where we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Security Policy
Our Payment Service Provider is Stripe one of the largest independent payment service provider (PSP). Stripe provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Stripe’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Stripe uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Stripe systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Stripe is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
More information about shopping securely with Stripe https://stripe.com/docs/security/stripe
Risk and Title
No order is binding on you or The Curator until we have accepted it. All title and ownership to the ordered products will pass to you from the moment they are dispatched by us to the postal service, or to our carriers, or on payment in full by you of the price of the Goods and any delivery charge (if applicable); and risk will pass on delivery.
If any provision contained in these terms and conditions is considered by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other terms and conditions which shall remain in full force and effect.
You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party without our written consent. We reserve the right to transfer, assign or subcontract any of our rights or obligations under these terms and conditions or any related contract to any third party.

Waiver
A failure by us to exercise or enforce any right conferred upon us by these terms and conditions shall not be deemed to be a waiver of such right or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.
Amendments to these Terms & Conditions
We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.

Website Content and Third Party Links
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was uploaded onto the system. Although we aim to keep the content as up to date and accurate as possible, however due to inadvertent clerical or administrative errors the information including product descriptions appearing on this website at any particular time may not always reflect the product exactly. Please note that in the event that an error is identified non-acceptance of an order by us may occur, subject to your statutory rights.
We make no representations about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss, damage or offence caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Intellectual Property

Poperty rights in all material and/or content of this website is owned by The Curator.

Liability and Warranties
Nothing in the terms and conditions in any way limits our liability for death or personal injury caused by our negligence or by fraud.
We shall not be liable for any economic losses (including without limitation loss of profits, revenue, business, contracts, management time, data or anticipated savings) nor for any loss of goodwill or reputation nor for any indirect loss whether arising in contract or tort (including negligence) or pre-contractual or other representations (except for fraudulent or negligent misrepresentation) or otherwise even if advised of the probability of such damage or where it was foreseeable. Except in the event of death or personal injury, in no event shall our liability under these terms and conditions exceed the amount paid or payable by you for the products or goods. This does not affect your statutory rights as a consumer, nor does it affect your rights of cancellation.

Data Protection and Privacy
We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.
If you wish to update or delete your personal information that has been specifically left on our mailing list. Please contact us.
To proceed with your order, we have to process and store your data, and provide your data to a third party courier only.

We will respect and protect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.

Users’ personal data will certainly be confidential. The information which we ask from users is as follows: surname, first name, date of birth, personal address and delivery address, profession, company, telephone, personal e-mail, company’s e-mail. 

We ask this information for the purpose of creating an evidence record of our clients and to know exactly how to satisfy their needs in the most efficient manner. We will use your personal data for the following purposes:

  • Processing an order;
  • In order to have a statistics for the reason of improving our services provided to our clients; 
  • In order to easily provide our services to clients;
  • In order to administer our website;
  • In order to keep our clients up-to-date regarding new products or promotions. 

We are aware of the significant importance concerning the security of personal date of our client, and as such please do not hesitate to contact us at the following e-mail: info@thecuratoruk.com for further information in this regard. If you wish to update or delete your personal information that has been specifically left on our mailing list. Please contact us.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any You agree to fully indemnify, defend and hold harmless The Curator and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of the Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party, or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Disclaimer of Warranties; Limitation of Liability

Nothing in the terms and conditions in any way limits our liability for death or personal injury caused by our negligence or by fraud.
We shall not be liable for any economic losses (including without limitation loss of profits, revenue, business, contracts, management time, data or anticipated savings) nor for any loss of goodwill or reputation nor for any indirect loss whether arising in contract or tort (including negligence) or pre-contractual or other representations (except for fraudulent or negligent misrepresentation) or otherwise even if advised of the probability of such damage or where it was foreseeable. Except in the event of death or personal injury, in no event shall our liability under these terms and conditions exceed the amount paid or payable by you for the products or goods. This does not affect your statutory rights as a consumer, nor does it affect your rights of cancellation.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Curator, our directors, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Aggrement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms and conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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